ISO 9001:2008 هم رسيد

behravesh

عضو جدید
اگه كسي متن انگليسي اين استاندارد رو داره آپلود كنه كه همه بتونن استفاده كنند
 

srn57

عضو جدید
اگه كسي متن انگليسي اين استاندارد رو داره آپلود كنه كه همه بتونن استفاده كنند[

تا جایی که من اطلاع دارم این ورژن هنوز منتشر نشده. ولی یک سری تغییرات این استاندارد نسبت به ورژن قبلی که دیوایس شده در متن زیر اومده.
حالا شاید هم من update نیستم و اشتباه میکنم ،اگر اینطوره شما بگید.
:)
Current status
Following a recent meeting of ISO’s Technical Committee TC176 in Helsinki, Finland, from
June 11th – 15th 2007, publication of the new version of ISO 9001 has been brought forward
from 2009 and is now scheduled to be published in August 2008. Experts representing
over 70 ISO member bodies, met to discuss the comments received during circulation of
the Committee Draft (“CD”) of the new standard, and concluded that in view of the very
limited changes being proposed, the draft is now sufficiently mature to progress directly to
the DIS (Draft International Standard) stage (see Figure 1 for an explanation of the various
stages in the ISO standards development process).​

The main changes being introduced into the new standard are as follows:
· Clause 0.2 (Process approach)
o Text added to emphasize the importance of processes being capable of
achieving desired outputs
· Clause 1.1 (Scope)
o Clarification that “product” also includes intermediate product
o Explanation regarding statutory, regulatory and legal requirements
· Clause 4.1 (General requirements)
o Notes added to explain more about outsourcing
o Types of control that may be applied to outsourced processes
o Relationship to clause 7.4 (Purchasing)
o Clarification that outsourced processes are still responsibility of the organization
and must be included in the quality management system
· Clause 4.2.1 (Documentation)
o Clarification that QMS documentation also includes records
o Documents required by the standard may be combined
o ISO 9001 requirements may be covered by more than one documented
procedure
· Clause 4.2.3 (Document control)
o Clarification that only external documents relevant to the QMS need to be
controlled
· Clause 4.2.4 (Records control)
o Editorial changes only (better alignment with ISO 14001)
· Clause 5.5.2 (Management rep)
o Clarifies that this must be a member of the organization’s own management
· Clause 6.2.1 (Human resources)
o Clarification that competence requirements are relevant for any personnel who
are involved in the operation of the quality management system
· Clause 6.3 (Infrastructure)
o Includes information systems as example
· Clause 6.4 (Work environment)
o Clarifies that this includes conditions under which work is performed and
includes, for example physical, environmental and other factors such as noise,
temperature, humidity, lighting, or weather
· Clause 7.2.1 (Customer related processes)
o Clarifies that post-delivery activities may include:
§ Actions under warranty provisions
§ Contractual obligations such as maintenance services
§ Supplementary services such as recycling or final disposal
· Clause 7.3.1 (Design & development planning)
o Clarifies that design and development review, verification and validation have
distinct purposes
o These may be conducted and recorded separately or in any combination as
suitable for the product and the organization
· Clause 7.3.3(Design & development outputs)
o Clarifies that information needed for production and service provision includes
preservation of the product
· Clause 7.5.4 (Customer property)
o Explains that both intellectual property and personal data should be considered
as customer property
· Clause 7.6 (Now retitled Control of Monitoring and Measuring equipment)
o Explanatory notes added regarding the use of computer software:
“Confirmation of the ability of computer software to satisfy the intended
application would typically include its verification and configuration management
to maintain its suitability for use.”
· Clause 8.2.1 (Customer satisfaction)
o Note added to explain that monitoring of customer perception may include input
from sources such as customer satisfaction surveys, customer data on delivered
product quality, user opinion surveys, lost business analysis, compliments, and
dealer reports
· Clause 8.2.3 (Monitoring / Measurement of process)
o Note added to clarify that when deciding on appropriate methods, the
organization should consider impact on the conformity to product requirements
and on the effectiveness of the quality management system​
 

behravesh

عضو جدید
اين ورژن به صورت draft منتشر شده و DNV بيستم دي ماه براي بررسي اين پيش‌نويس سميناري در هتل المپيك برگزار مي‌كند.
 

Ali Massaeli

عضو جدید
ISO9001:2008

ISO9001:2008

با سلام خدمت دوستان مهندسی صنایع
دوستان درخواست نسخه 2008 ایزو 9001 رو کرده بودند:
این لینک رو پیدا کردم که صورت تغییرات ورژن جدید نسبت به نسخه قدیمی لیست کرده و آخر سر هم اشاره شده که تغییرات جزئی در اون اومده و اکثر سازمانها با این ورژن مشکلی ندارند:
www.cpatraining.co.uk/Data/ISO 9001 DIS Summary.pdf
امیدوارم که مفید واقع بشه:gol:
آپلود نشد!
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ISO 9001:2008



Introduction



ISO 9001, like all standards is subject to periodic review to determine whether it is still
relevant, whether it needs to be updated or whether it should be discarded. The review
period is around 5 – 6 years so, since the current version was issued in the year 2000, the
standard is due for revision and re-issue.



The revision process for ISO 9001 is designed such that whenever there are significant
changes to be made (major revision), the next revision will be less significant (minor).
Since the revisions issued in 2000 were major, it follows that the next one will be minor.
Indeed, the proposed changes are more based on the clarification of points already in the
standard rather than the inclusion of new requirements.



However, the proposed changes to ISO 9001’s ‘sister’ standard, ISO 9004, are much
more significant though this is only a ‘guidance’ document rather than a requirements
standard.



The Change Process



When ISO 9001 undergoes changes there is a standard process which is usually followed.
The standard is reviewed by various working groups and committees and suggestions are
put forward for amendments. These amendments are incorporated into a draft version of
the standard which is known as a Committee Draft (CD), there may be more than 1 CD in
which case they are sequentially numbered e.g. CD1, CD2, etc. Formal feedback to the
CD’s can be submitted by anyone.



Following feedback to the CD’s, a Draft International standard (DIS) is published and this
is followed by the Final Draft International Standard (FDIS) normally represents what the
finished standard will look like barring punctuation errors etc.



ISO 9001 Changes



The following changes have been made to ISO 9001 in the DIS:



Section

Changes

0.1

Para. 3

Statement of where and who can use the standard now includes statutory requirements as
well as customer and regulatory and clarifies that these requirements are restricted to those
applicable to the product

0.4

A comment has been added that the development of ISO 9001:2008 made due
consideration to ISO 14001:2004

1.1 & 1.2

Again, statutory requirements have been added (as in 0.1) and Note 1 has been amended to
include comments regarding purchased product as well as product from realisation
processes. Note 2 has been added explaining that statutory and regulatory requirements
may be expressed as legal requirements

2

The reference to ISO 9000 now states the fact that is at version 2005

3

The explanation of who the ‘customer’, ‘organisation’ and ‘supplier’ are, has been removed

4.1

a) The word ‘identify’ has been replaced with ‘determine’

The statement regarding outsourced processes has been slightly re-worded but the intent is
the same. Note 2 has been added to reflect the fact that outsourced processes may be
linked to clause 7.4 (purchasing) and Note 3 expands on the type of control that may be
applied to outsourced processes in order to ensure control over them




4.2.1

The wording has been slightly re-modelled but the intent stays the same.

Note 2 has been added to clarify that a single document may include the requirements for

one or more procedures. A requirement for a documented procedure may be covered by
more than one document. e.g. you may combine the documented procedures for corrective
and preventive action if you wish

4.2.3 f

Clarification that the external documents referred to are those needed for use in the QMS

4.2.4

This clause has been significantly reduced in length but the requirement remains unchanged

5.1 a

The word statutory has again been added

5.5.2

The requirement that the management representative needs to be a member of the
organisation’s management has been added

6.2

Change in title but keeps same words (change in their order)

Where the current version mentions ‘… affecting product quality’, it now states ‘… affecting
conformity to product requirements’.

6.2.2 b) now states that ‘where applicable’ training needs to be provided to achieve the
‘necessary competence’

6.2.2 c) now requires that the achievement of competence has been ensured rather than
checking the effectiveness of training

6.3

c) now includes information systems

6.4

A note has been added to clarify what work environment includes and gives some examples
such as noise, temperature, humidity

7.1 c

The word measurement has been added

7.2.1

a) slightly re-worded

c) the word ‘related’ has changed to ‘applicable’

d) the statement about additional requirements determined by the organisation becomes
‘considered necessary’ by the organisation

A note has been added to explain what the phrase ‘post delivery activities’ may include i.e.
warranty provisions, etc

7.3.1

A note has been added to explain that design review, verification and validation are separate
activities though they may be performed separately or in any combination e.g. verification
and validation may be performed together

7.3.2

‘These’ inputs becomes ‘the’ inputs (last para)

7.3.3

The word ‘provided’ has been removed and the phrase ‘suitable for’ replaces ‘that enables’

b) the word ‘for’ (service provision) has been removed

A note has been added regarding the inclusion of ‘preservation of product’

7.5.3

An added requirement to clarify that inspection and test status must be identified ‘throughout
product realisation’

Slight re-wording of record requirement under traceability

7.5.4

Re-wording of the requirement to inform the customer if there is a problem and keep records

The phrase ‘and personal data’ has been added to the note about intellectual property

7.5.5

Re-wording of ‘conformity of’ to ‘in order to maintain conformity to requirements’

‘Where appropriate, this’ has changed to ‘as applicable’

7.6

The word ‘devices’ in the title has been changed to ‘equipment’

The reference to 7.1 has been removed

c) ‘be identified to enable the’ has been changed to ‘have identification to enable their’

Note 1 has been amended to remove the reference to ISO 10012-2 and has been replaced
by a Note 3 to explain about the verification and configuration management of computer
software (where it is used to monitor and measure)

8.2.1

A Note has been added to provide some ideas as to how customer satisfaction can be
measured

8.2.2

The requirement for a documented procedure has been re-worded but remains unchanged

A requirement for records of the audits and their results has been added

A requirement for management responsible for the area audited to ensure that ‘necessary
corrections and corrective actions’ has been added

The Note that makes reference to the fact that ISO 10011 has changed and now refers to
ISO 19011

8.2.3

The phrase ‘to ensure conformity of the product’ has been removed

A Note has been added to explain that the organisation should consider the type of
monitoring and measuring of processes and the extent to which they affect quality and the
QMS

8.2.4

The requirement to ‘maintain evidence of conformity with acceptance criteria’ has moved but




is still a requirement

Clarification of the fact that product release/service delivery is ‘to the customer’ has been
added

8.3

The requirement for a documented procedure has been re-worded but remains unchanged

The phrase ‘where applicable’ has been added to the methods for dealing with
nonconforming product

The requirement to deal with nonconforming product discovered after delivery has been
moved to be bullet point d) but is unchanged

The records requirement has moved but is unchanged




Summary



As can be seen from the list of changes, there are very few of any consequence and most
organisations will have little problem adapting their system to satisfy these changes.


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